FAQ (frequently asked questions)
Is the sample site really free?
Yes. We build a one-page sample using your public info so you can see it on your phone. No cost, no contract. If you don't want it, we take it down within 7 days.
How much does it cost?
Own It is $1,490 one-time plus $149 a month for hosting, edits, call tracking, your AI assistant and a monthly Proof Report. It's month-to-month after the first 3 months. Our first five clients (Founding Five) get $990 setup and $129 a month locked for 12 months. The optional Get Found local SEO and GEO add-on is $300 a month. Prices are in Canadian dollars plus GST.
What does the AI assistant do?
It's a chat helper on your website, set up on your services, price ranges, service area and hours. It answers common customer questions any time of day, takes the customer's name, phone number and job details, books a time or sends you a quote request, and texts you the details. It helps you catch after-hours questions. It doesn't replace you.
What if the assistant gets something wrong?
It only answers from the info you approve. For anything else, it takes the customer's details and tells them you'll call back. You can read every conversation, and if you don't like an answer, we fix it, usually the same day.
Do customers know it's AI?
Yes. It's clearly labelled as an AI assistant in the chat window. It never pretends to be you or a staff member.
Does the assistant quote prices?
Only the price ranges you approve, like “pump-outs usually run $X to $Y depending on tank size.” Firm quotes always come from you.
How does the guarantee work?
If your new site doesn't bring at least 5 real customer inquiries in the first 90 days after launch, you choose: a full refund of what you've paid us, or we keep working free until it does. Tracked calls, texts, quote forms and assistant leads with a real name and phone number count. A few simple conditions apply, like answering your phone and sending our review-request text to past customers.
Do I own my website and domain?
Yes. The site is yours from day one, and your domain and Google Business Profile are registered in your name. The monthly plan covers hosting, care, call tracking and the assistant. Those are live services, so if you cancel, they switch off, but your site files and domain stay yours.
Am I locked into a contract?
It's month-to-month after the first 3 months. Get Found has a 3-month minimum because local search takes a few months to build.
What is GEO?
GEO stands for generative engine optimization. It means making sure AI tools like ChatGPT, Gemini and Google's AI answers can find clear, accurate information about your business, so they mention you when someone asks who does your kind of work near them.
How much of my time does this take?
About 30 minutes total. Send us 5 to 10 photos and answer a few questions by text. We write the site, draft your assistant's answers for you to approve, and set up your Google Business Profile as a manager.
Do you work with my competitors?
No. We take one client per trade per town, so we're never building the same pages for two outfits competing for the same jobs.